SEO and Conversion

Under normal circumstances, I’d do my best to stay out of debates like the one currently going on over at WWS.

It’s not news that SEO’s have problems rankings sites nor that clients get upset and want their money back.

SEO’s spend years honing their skills, planting links and trying to run the perfect SEO campaign.

But what happens when all they’ve learned isn’t enough?

Should the client take the full hit due to the SEO’s inability to rank their site?

SEO is an industry that must adapt to new challenges faced each day.

As the internet grows the search engines are forced to update and change the way they rank sites. And the SEO has to tweak and make the changes they think will be the most beneficial to the end user and client.

Likewise they should target keywords that are going to convert, it’s all about usability and conversion.

There are no guarantees when it comes to SEO and I guess I can live with that but what really bothered me was this;

SEO is no different than any other type of advertising.. You pay for advertising.. If it converts to sales or not is totally irrelevant to the issue..

I guess I have a problem with that.

Many SEOs feel like their job is nothing more than position.

Conversion is a lot harder to achieve, because the conversion is a function of position, title tag, description, design, text and call to action. Position alone is only one part of a much bigger picture.

If the SEO is not responsible for the conversion of the site then he also has no obligation to target keywords that he feels are going to convert.
However, the problem comes in at the end of the day when the client wants his money back because he did not get the desired affect he was looking for.