"Faqs"
Who owns the copyright on my website?
Once payment has been made in full, your business owns the copyright.
What is the design turnaround time?
Turnaround time is normally 5-10 business days for web design and custom e-commerce site design, depending on your package and complexity of your design, the schedules of our designers, and the rate at which we receive feedback from you.
Your design coordinator will provide an accurate start and completion date for your project upon receipt of all documents.
Will I be able to use my logo online?
Yes, you will be provided with .gif images suitable for online use as well as .jpg, .bmp, .eps and .tif files. You can use these file for print publications, business cards and letter head.
Can I speak with my designer on the telephone?
You will receive a design consultation and one-on-one interaction with your designer for web design and custom e-commerce design projects. Templates do not include any consultations.
We have 24 hour 7 days a week support on all our sites. You can call anytime to get information about your web design or SEO needs.
How will I receive my website?
Upon project completion your design files will be sent to you via email attachment in a ZIP file.
After your project is completed, you may request your design files be uploaded to your server and placed online.
This is my first design project. What should I consider?
Simple is better. It's best not to get too complex with your design.
Understand your market. How do you want your company perceived? Young and energetic? Dependable? Innovative?
Speak your mind! If you have a design style in mind, make it known!
Send us samples of designs you've seen online that you like.
Can I use as many colors as I want in my Design?
You can use as many as you wish. We recommend a maximum of 4 colors inorder to give the site a professional look and feel.
What payment types do you accept?
We accept Paypal/Visa/MasterCard/AMEX/Wire Transfers.
Do you work with Macromedia Flash(TM)?
Yes. We offer Flash animation on a case by case basis. Ask your design coordinator about our Flash services.
Can I choose you to design my site and use my own web hosting?
Yes.
What is web hosting?
Web hosting is a monthly fee that you pay to have your site accessible on the Internet. We can provide web hosting for our clients.
What is site maintenance?
Maintenance is a fee paid monthly to keep your site updated with new content that you provide. Most good web sites have new content updated regularly. Fresh content is what will keep your visitors coming back.
Do you offer any type of discounts?
Yes, we offer discounts for schools and non profit organizations.
Why can't I find my web site in the search engines?
Once your site has been submitted to the top Search Engines they may require several weeks, or even months to actually spider and list your web site in their directory. How fast your site is listed depends on each individual Search Engines database update schedule. Watch your server traffic logs for visiting spiders. We suggest you use Guaranteed Search Engine Submit. Your site can be listed on AOL, MSN, Overture in a couple of days. Click here to read more.
Web Site Content - What Do I Put On My Site?
That would depend on the goals of your web site. If you run a business website you would include as much information about your products or services that your customers would need to purchase from you.
I've made my decision - I want you to design my web site. Now what do I do?
If you have decided you want a web site or have any questions, simply fill out our web design quote request form to start the process.
I hope that all makes sense.
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